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FAQ

Q: Is my data safe/private?

A: We use bank-level 256-bit encryption and never sell your personal information. Your privacy and security are our top commitment.

Q: Is Medical Supply Corner a legitimate company?

A: We've been serving over 70,000 customers since 2008 and are based in California. We are a fully established company committed to our customers' Wellbeing..

Q: How can I cancel my subscription?

A: You can cancel anytime directly from your Account Settings with no penalty. We aim for complete transparency, so you are never trapped.

Q: Are there any hidden fees or long-term contracts?

A: Our pricing is fully transparent. All costs are detailed on our Pricing page, and all our subscriptions are month-to-month with no long-term contracts.

Q: Do you offer a refund policy?

A: Yes, we offer a 30-day money-back guarantee for all new subscriptions, no questions asked

Q: Do you accept insurance (Medicare, Medicaid, or private plans)?

A: We operate on a private-pay model and do not bill insurance directly (including Medicare). This allows us to offer you services without the delays, restrictions, and high deductibles often imposed by insurance networks.

Q: Why should I pay out-of-pocket instead of using my insurance?

A: For many families, particularly those with high deductibles, our direct-pay rates result in a lower overall cost than paying high insurance co-pays and deductibles. Our model ensures you get the exact care you need, when you need it, without bureaucratic delays.

Q: Can I use my Insurance to purchase?

A: Yes, absolutely. While we do not bill the company directly, we will provide you with all the necessary invoices to submit a claim for direct reimbursement from provider.

Q: How does the payment process work?

A: Payment is typically made directly to us on a Subsription basis via Payment method chosen at checkout like credit card, eWallet, Paypal, bank transfer, or check]. This simple process ensures quick, reliable scheduling of your care.